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Privacy Policy

Fátima, 27 April, 2025

Welcome to Fátima Devotion.

Fátima Devotion is an independent service and is not affiliated with, sponsored by, or officially partnered with the Sanctuary of Fátima, the Diocese of Leiria-Fátima, or the Parish of Fátima.
 

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with best practices and the General Data Protection Regulation (GDPR).

Privacy Policy
 

1. Who We Are

Fátima Devotion is a platform providing personalized religious services and related products at the Sanctuary of Fátima, Portugal. Our registered address is Rua Francisco Marto 148, Fátima, Portugal.

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2. Personal Data

We Collect We may collect the following personal data:

  • Name

  • Email address

  • Mobile phone number (mandatory to send proof of service)

  • Shipping address (required for delivery of physical items)

  • Service request details (e.g., prayer intentions)

  • Payment details (processed securely via trusted third-party gateways)

  • Communication preferences

  • Data related to marketing campaigns (if you opt-in)
     

3. Purpose of Data Collection

We collect your data for the following purposes:

  • To process and fulfill your service or product requests

  • To send proof of service via WhatsApp or email

  • To deliver physical products when applicable

  • To communicate with you regarding your order or inquiries

  • To manage marketing campaigns if you have given your consent

  • To comply with legal and regulatory obligations
     

4. Legal Basis for Processing

We process your data based on:

  • Your explicit consent

  • Necessity to perform our services or deliver goods

  • Compliance with legal obligations

  • Legitimate interests in improving our services and communications
     

5. How We Use Your Data
We use your data for:

  • Providing and managing the requested services and goods

  • Customer support and communication

  • Processing transactions securely

  • Sending marketing communications (if consented)

  • Maintaining internal records and legal compliance
     

6. Sharing of Data
We do not sell or rent your personal data. We may share your information only with:

  • Trusted third-party service providers (e.g., payment processors, courier services)

  • Legal or regulatory authorities if required

All third parties are contractually obliged to protect your data and comply with GDPR standards.
 

7. Your Rights
Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to the processing of your data

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at indivine.geral+dpo@gmail.com.
 

8. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyze website usage

  • Offer tailored content and marketing

You can manage cookie settings through your browser at any time
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9. Contact Information
For any questions about this Privacy Policy or your personal data, please contact us:

Address: Rua Francisco Marto 148, Fátima, Portugal
WhatsApp: +351 923 540 538
Email: indivine.geral@gmail.com
 

10. Final Notes

We reserve the right to update this Privacy Policy whenever necessary. Updates will be posted on this page with the corresponding effective date.

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